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Masterpiece's Code Of Ethics & Competency Contractor Standards Guide

Jerry Webb of Masterpiece Resurfacing“I Was Shocked And Embarrassed When I Found Out That Contractors Were America’s Most Complained About Industry.”
— Jerry Webb, President

Click On Code Of Ethics Content:

1 Stability: Bank Letter, Supplier Reference Letters
2 Company Tangibles , Insurance Certificate
3 Reputation: BBB Letter
4 Industry Memberships
5 Customer References
6 Professionalism: Worker Conduct Agreement
7 Bid Specifications
8 No Pressure Sales Agreement
9 Workmanship: Jobsite Photos
10 Extended Workmanship Warranty
11 Answers to Frequently Asked Questions

 


How To Ensure Your Job Gets Done Right
... The First Time!

A Letter From The President

Dear Homeowner,
So you’re thinking about a major home improvement project? Congratulations! When done properly, a home renovation project will make your home more enjoyable now and increase its value over time.

Unfortunately, we’ve all heard the horror stories about home improvement gone bad—unfinished projects, shoddy workmanship, longer-thanexpected project durations, final bills that come in higher than the quote, and more.

We’ve always done a good job and treated our customers
right. And we’ve been able to build a nice business because of it. But I’ve noticed over the years that some consumers will choose less-than-reputable companies to do jobs for them— usually because they are quoted less money. Don’t get me wrong—I’m all for good, honest competition. But it pains me to see good folks risk their hard earned money with contractors who have no track record— or worse, a bad (but hidden) track record.

Industry Standards Weren’t Tough Enough

I wanted to find a way to educate consumers about how to choose a home improvement contractor. There are no industry standards — anybody with a trowel and pickup truck can be a contractor. That’s why I’ve pioneered a set of standards called the Code of Ethics & Competency for Contractors. The Code calls for contractors to uphold a high set of standards that will allow you to judge BEFOREHAND whether or not a contractor is likely to do the job right. This guide specifies those standards.

Before you hire any company to work on your home, make sure you consult this guide and INSIST that the company comply with EVERY SINGLE STANDARD in this book. If you do, chances are excellent you’ll get exactly what you want out of your project.

Sincerely,
Jerry Webb

 

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